1. General Disclaimer

This disclaimer ("Disclaimer") governs your use of the Citizen Emirates fazaa benefits program, website, mobile application, and related services (collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Disclaimer.

2. Accuracy of Information

While we strive to provide accurate and up-to-date information about our fazaa benefits program, we make no representations or warranties about the completeness, reliability, or accuracy of the information presented on our website or through our Services. Any reliance you place on such information is strictly at your own risk.

3. Partner Offerings

3.1. Third-Party Services: The Citizen Emirates fazaa benefits program includes offers and discounts from third-party merchants and service providers. We do not own, operate, or control these third-party businesses.

3.2. No Endorsement: The inclusion of any merchant or service provider in our program does not constitute an endorsement, recommendation, or warranty by Citizen Emirates regarding the quality, safety, or legality of their products or services.

3.3. Availability and Terms: Partner offerings are subject to change without notice. The availability, pricing, and terms of offers are at the sole discretion of our partners. We cannot guarantee that any particular offer will be available at any given time.

4. Use of Services

4.1. Eligibility Verification: Our Services are exclusively for UAE citizens. While we implement measures to verify citizenship status, we do not guarantee that all members have been properly verified.

4.2. Technical Issues: We do not guarantee that our website, mobile application, or other digital platforms will be error-free, uninterrupted, or secure. Technical issues may occasionally affect the availability or functionality of our Services.

5. Limitation of Liability

5.1. Direct and Indirect Damages: To the maximum extent permitted by law, Citizen Emirates and its officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our Services.

5.2. Third-Party Actions: Citizen Emirates is not liable for any actions, inactions, or negligence of third-party merchants or service providers participating in the fazaa benefits program.

5.3. Maximum Liability: In any event, our total liability to you for all damages, losses, and causes of action shall not exceed the amount paid by you, if any, for accessing our Services.

6. External Links

Our website and mobile application may contain links to external websites or services that are not owned or controlled by Citizen Emirates. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

7. Images and Content

All images, logos, and content displayed on our website and mobile application are for illustrative purposes only. Actual products, services, venues, or experiences may differ from those depicted.

8. Savings and Value Claims

Any statements regarding potential savings, value, or benefits from using the fazaa program are estimates only and not guaranteed. Individual results may vary based on usage patterns, available offers, and other factors.

9. Medical and Health Information

Any health, wellness, or medical information provided through our Services is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified health provider with any questions you may have regarding a medical condition.

10. Investment and Financial Information

Any financial or investment information provided through our Services is for general information purposes only and should not be considered as financial advice. Consult with a qualified financial advisor before making any financial or investment decisions.

11. Changes to Disclaimer

Citizen Emirates reserves the right to modify this Disclaimer at any time without notice. By continuing to use our Services after any changes to this Disclaimer, you accept and agree to such changes.

12. Governing Law

This Disclaimer shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under or in connection with this Disclaimer shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.

13. Contact Information

If you have any questions about this Disclaimer, please contact us at:

Email: [email protected]
Phone: +971 4 123 4567
Address: Al Wasl Tower, Sheikh Zayed Road, Dubai, United Arab Emirates

Last Updated: October 1, 2023